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Customer reviews of ESP CARS BEDFORD

At ESP CARS BEDFORD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 49 customer reviews

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  • 5

    Avoid - stressful

    By Anonymous on 10 November 2021 | Purchase not verified

    Bodged car, they try and lie to you thinking you’re stupid. Once I’d bought the car they tried telling me the car was perfect etc when there’s actually loads of small issues that they promised to fix based on me paying the asking price but they never did anything about it, kept fobbing me off saying they were ‘waiting for parts’ Once I’d threatened to dump the car back they soon got scared, I asked for some money back because I didn’t want them touching it. When they delivered my car it was filthy, there were old coffee cups and number plates still in there, unbelievable. If I hadn’t of got some money back to fix the issues myself I’d of dumped it back and demanded my money back. I wouldn’t trust these guys as far as you could throw them. Be careful.

    Reply from ESP CARS BEDFORD on 24/11/21

    sorry to hear about your experience, hope the £1000 we refunded you has solved the problems.

  • 5

    Del boy dealers ( rip off)

    By Anonymous on 23 September 2021 | Purchase not verified

    A Rip off, be careful of this dealer. Will be nice to you to get the sale, but there 3 months warranty means nothing. They don't answer your phone calls and don't want to know at all. This dealer is the worst I've dealt with. No customer service once you have taken the car away. Not even a log book or original key.

  • 5

    Pleasure to do business with

    By Anonymous on 04 August 2021 | Purchase not verified

    Lovely to deal with Straightforward and honest Vehicle delivered and I was kept informed and arrived as described Pleasure to do business with

  • 5

    Really helpful people. Would recommend

    By Anonymous on 25 July 2021 | Purchase not verified

    I saw a car I really wanted and asked to view it. They were really quick to respond and I was able to view the car that same week. I then bought the car a week later. Really helpful !!

  • 5

    Amazing service highly recommend

    By Rebecca G on 04 June 2021 | Purchase not verified

    Needed a car ASAP bought and delivered same day car was just what they said would be

    Reply from ESP CARS BEDFORD on 25/06/21

    Thank you for the 5 stars. Enjoy your Mini

  • 5

    Audi TT

    By Sophia D on 29 May 2021 | Purchase not verified

    So happy with my new Audi TT picked up from ESP Cars today - great & honest to deal with - really great guys thank you so much

    Reply from ESP CARS BEDFORD on 25/06/21

    Thank you for the 5 Stars. Enjoy your TT

  • 5

    Friendly local seller

    By Anonymous on 24 May 2021 | Purchase not verified

    Bought a nice little polo gti off kash for my mum the other day . She was very happy with it there's was some damage to the paintwork that wasn't mentioned and he was happy to adjust the price accordingly

  • 5

    By Alex C on 10 May 2021 | Purchase not verified

    High standard customer service from the start to the end, Ali and his brother are very passionate about they're business and they both go the extra mile to make sure customers are provided with an honest service and experience, I would give it 10 stars if there was an option high recommended you won't find this care and service anywere!

  • 5

    Fantastic friendly service

    By Ian M on 07 May 2021 | Purchase not verified

    Fantastic process from start to finish. Initial communication was great, quick responses to questions. Arriving at the yard, the guys were extremely helpful, friendly and very knowledgeable. Absolutely no pressure. The car was just as described, and the whole process to purchase and take the car away was fantastic, highly recommended, well worth the drive down from Scotland, thanks to Kash and all there.

  • 5

    VW golf

    By Elise P on 05 May 2021 | Purchase not verified

    Purchased a golf last week, couldn’t be happier with both car and the customer service. Definitely see you again when my sister has passed her test.

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